What is your returns policy ?

If you are not satisfied with the corset you purchased for whatever reason, it must be returned within 14 days from the date of receiving the items, for either an exchange or a credit for a future purchase. Even you notified us regarding any issue or you are not satisfied and you did not return the corset or we do not receive the returned corsets within 14 days, you are not eligible for any refund. Made to measurement or custom ordered corsets or wholesale orders are not returnable or exchangeable or refundable. Please note that corset size above 32 is considered as custom size or custom order which can not be refunded or exchanged so please make sure before ordering any custom size or custom order. Shipping both ways for return or exchange corset is paid by customer. Shipping cost can not be refunded. Returned corset must be in same condition as it was shipped with tags on, please make sure , you try corset first without taking off tags. Corset or other items exchange or store credit will only be issued after we receive corset in same way as it was shipped. There will be $ 10 as stocking charge and $ 12.99 shipping & handling charge for each exchanged or returned corset. After receiving the returned corset, stocking charge and reshipping and handling cost, we ship another corset or we exchange corset. If we mistakenly send wrong size or wrong item or style, there won't be any stocking charge. If there is any problem in corset when you receive, please email us to sales@organiccorsetusa.com stating about the problem. The shipping and handling cost of $ 12.99 or shipping cost paid by us for each returned corset will be deducted from the paid amount and rest will be refunded (even free shipping has been offered). Damaged corset or wrong size corset must be reported in writing with image of the damage(s) or by email with 24 hours of delivery. We do not refund for the damaged corset reported after 24 hours of delivery (not applied to wholesale orders). Any wholesale order or order for more than $ 500.00 can not be refunded after finalizing the such order. We strongly advise wholesale buyer to make sure or ask any delivery or shipping or sample questions or order sample from us before finalizing such order. Once you finalize your order, we process your order or we start making goods so it's your 100% responsibilty to check everything before finalizing wholesale order or any order above $ 500.00. Wholesale orders may take 10-30 business days for delivery after receipt of full payment. We have three different faciliy centers including at Baltimore, MD USA, Mubarikpura, Sialkot, Pakistan & New Delhi, India. We can ship corsets from one of these facility centers and invoice will be sent accordingly with the name of facility centers and our company's name. We have still return address as Organic Corset Co. 7929 Stratman Rd Baltimore, MD 21222 U.S.A.